Customily alternatives: it depends what you ship
The short answer
Customily is a print-on-demand personalizer and one of the best-reviewed apps on the shelf. If your business is decorated blanks — mugs, shirts, ornaments, engraved gifts — install Customily and stop reading: its automated fulfiller hand-off and print-method tooling go deeper than the order files Custivo produces. Custivo is the alternative for the other case: a physical product with a shape, where the customer wants to rotate it, place it in their room or wear it, and where personalisation is part of a 3D product rather than artwork on a flat surface.
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Side by side
What each one actually does
Every cell below comes from the app's own Shopify App Store listing. Where a listing does not answer a row, it says so — we do not guess on a competitor's behalf.
Capability | Custivo | Customily |
|---|---|---|
Interactive 3D on the product page | Not stated | |
AR — see it in your room | Not stated | |
Camera try-on | Scale plan | Not stated |
3D configurator | Scale plan | Not stated |
Text, image and colour personalisation | Scale plan | |
Print-ready production files | Scale plan | |
Cut of every sale | None | $0.10–$1.00 |
Entry plan | $59/mo | $49/mo |
Full feature access | $119/mo | $49/mo |
Read from Customily Product Personalizer, rated 4.8 by 243 merchants, on August 20, 2026.
Check the listingA flat plan plus a fee per item
Customily charges one monthly plan and then a fee on each order item, which is a different shape from a percentage: barely noticeable on a high-value order, significant on a cheap one at volume. Ours is flat with nothing per order.
Custivo
Starter
25 scenes
$59/mo
Grow
50 scenes
$79/mo
Scale
100 scenes
$119/mo
No fee per sale, on any plan.
Customily
Customily
Unlimited products, plus a fee per order item
$49
$0.10–$1.00 per sale
Where Customily is the better answer
Print-ready files, automatically
Customily generates production files in the formats a printer needs and pushes them to Printify, Printful, Gelato and the rest without anyone opening a file. Custivo attaches a print-ready PDF and PNG to each customized order but pushes them nowhere — for a print business, the automation is the entire job.
The personalisation toolkit is deeper
Maps, calendars, AI effects, background removal, clipart libraries, one-click Canva import — the tools a gift store actually reaches for daily. Ours are aimed at product options, not artwork.
Built by people who understand print
Print area control, bleed, multi-format export: the unglamorous parts that decide whether an order arrives correct. That knowledge is in their product and not in ours.
Where Custivo is the better answer
The product exists in three dimensions
Custivo puts a real model on the page — rotatable, placeable in the room through AR, with try-on where it is worn. Customily's listing describes live preview on artwork, not a model the customer can turn around.
Nothing per order
A per-item fee is invisible on a high-value order and painful on a cheap one at volume, which is exactly the shape of a personalised-gift business. We charge nothing per order on any plan.
Beyond Shopify
The same scenes run on ikas, Wix, Salla and any other storefront through a script tag.
So which one
Both lists are honest. If the left column describes your store, install the other app — you will be happier and we would rather you found that out here than after a month of trying.
Choose Customily if
You print, engrave, embroider or sublimate, and a file has to reach a fulfiller.
Your personalisation is artwork — names, photos, maps, dates — on a blank.
You sell through print-on-demand partners and want the hand-off automated.
Choose Custivo if
Your product has geometry a customer would want to inspect before buying.
You want AR or camera try-on alongside personalisation.
Your order volume is high enough that a per-item fee has become a real line in the accounts.
Switching from Customily
Be honest with yourself about the direction first: if you are printing, this is not a switch you want. If you are not — if the personalisation sits on a product with a shape — then your artwork templates do not transfer and your 3D models, if you have them, import untouched. The realistic path is to rebuild one product here during the trial and compare it against the same product in Customily on a phone.
Your glTF and GLB models import as they are — the modelling work is not repeated.
The same scenes run on Shopify, ikas, Wix, Salla and any other storefront through a script tag.
The trial is long enough to rebuild one product and compare the two side by side before you cancel anything.
Frequently asked questions
The other alternatives
Nobody shopping for this installs the first app they read about. Here is the rest of the shelf.
See it on your own product before you decide
7-day free trial · No credit card required · Cancel anytime.